INFO
Frequently Asked Questions
Where can I get it?
Absolutely anywhere in South Africa! The satellites fly 36,000 km above land and beam the internet directly to your new satellite dish, which we install for you (a bit like DSTV, but no, you cannot use your existing DSTV dish unfortunately).
Is it really UNLIMITED DATA?
Absolutely yes! You can use as much data as you want. There is a Fair Use Policy (FUP) which means if you use a lot of data, then your speed will be slowed down (throttled), but you will still always be connected and be able to download and upload, just a bit slower. No need to top-up data ever again! See below for details.
FREE ZONE: All Data used from Midnight to 6 am does NOT count towards your Data Usage
Monthly data usage calculations are based on a 30 day cycle from the date of inception
Upload speeds are never throttled
You can choose from three different packages, depending on your needs. The costs per month for the 24-month contract can be seen below. Installation & Equipment (dish, modem & wifi router) is free and there is a once-off connection fee of R999.There may also be a once-off Installer Travel fee, depending on how far you live from the nearest installer.
How much does it Cost?
24-Month Unlimited Contract
You can choose from four different CAPPED packages, depending on your needs. The costs per month for the 24-month contract can be seen below. Installation & Equipment (dish, modem & wifi router) is free and there is a once-off connection fee of R999. There may also be a once-off Installer Travel fee, depending on how far you live from the nearest installer. You can also add VOIP as per above voice bundles and rates.
24-Month CAPPED DATA Contract
Capped Packages Fair Use Policy
FREE ZONE: All Data used from Midnight to 6 am does NOT count towards your Data Usage
Monthly data usage calculations are based on a 30 day cycle from the date of inception
Upload speeds are never throttled
Top Up Tokens can be purchased if capped data amount is reached
24-Month Contracts - VOIP Voice Rates/min and VOIP Phones
You can add VOIP onto your YeboClick satellite internet connection. The VOIP line rental is as per the above tables. Then choose a Voice Bundle: Lite (R120 pm), Mid (R265 pm) or Pro (R480 pm) to add to your chosen package. Call costs from your Voice Bundle: Landline (32c/min), MTN/Vod (38c/min), CellC (47c/min), Telkom Mobile (65c/min), VoIP (50c/min), MorClick to MorClick (Free). Two phone options are available as well for your convenience - Desktop (Alcatel SP2502) for R1,045 incl VAT or Cordless (Gigaset AS690IP) for R1,719.25 incl VAT.
Which Package Speed should I choose?
We recommend* the following package choices, so that you can enjoy the best experience:
10 Mbps: For light/medium usage - Email, What'sApp calling, Music Streaming, Basic Zoom/Skype calls, YouTube, Netflix Streaming, Small Groups of Zoom/Skype callers, Gaming**
20 Mbps: For heavy usage - All of the above with HD Netflix Streaming, Concurrent Users and Large Groups of Zoom/Skype callers, Advanced Gaming**
*This is purely to assist you make your own choices and by no means a definitive guide to choosing. It all depends on how many devices and users are connected at the same time.
**Ok for gaming that is "turn-based" but it will not work for real-time, multiple player games (eg. Fortnite), because there is a small transmission latency of 500 milliseconds (0,5 seconds) that is experienced with satellite technology.
Netflix requires 1.5 Mbps for low quality, 3 Mbps for SD quality and 5 Mbps for HD quality
Zoom/Skype requires 1.5 Mbps for a single user and 8 Mbps for multiple users
Spotify & Napster Music Streaming require 0.1 Mbps on phone and 0.2 Mbps on a PC/Tablet
We hope this helps you choose the best package, ... we'll let you do the maths!
How does the Installation work?
We use teams of highly trained technicians all around SA to install everything for you (dish, modem, wifi router & cables), so that when they leave your premises - you are up and running. After the paperwork is done, we will complete your installation within 7 working days! Most installations are quicker than that at the moment and rest assured, we will do everything to shorten your waiting period.
How do I get it?
It's really easy. Email info@yeboclick.com and we will send you an application form to fill in. Send it back with your RICA & Financial documents (For Individuals - Proof of Residence, Copy of ID, Proof of Income/Credit Rating of Bank Account & Debit Order Form). For Company's - in addition we will need CIPC shareholding doc & Authority to represent your company). Processing is really quick and you will be emailed your contract to digitally approve - no printing, scanning, faxing required!
So, what's the Catch?
Ha, there is no catch! Get connected to the world now - simply, quickly and affordably. Uncapped or Capped!